For landlords who require comprehensive, ongoing support throughout the entire tenancy lifecycle, from tenant placement through to full property management.
There is no obligation to continue with our management service upon tenancy renewal.
Initial Consultation & Rental Valuation
- Initial landlord consultation
- Discussion of rental objectives and expectations
- Professional rental valuation and market analysis
- Recommended rental pricing strategy
- Local demand and market insights
Property Preparation & Marketing
- Advice on property improvements and presentation
- Cleaning and furnishing recommendations
- Professional property photography
- Listing creation and optimisation
- Advertising across major property platforms
- Agency network and tenant database marketing
Tenant Sourcing & Placement
- Enquiry handling and tenant screening
- Accompanied property viewings
- Tenant suitability assessment
- Comprehensive referencing (credit, employment, and background checks)
- Affordability verification
Lease Setup & Move-In Process
- Negotiation and finalisation of rental terms
- Lease agreement preparation and signing
- Deposit and first month’s rent collection
- FICA and compliance verification
- Inventory and condition report preparation
- Key handover and tenant move-in coordination
Rental Collection & Financial Management
- Monthly rental collection management
- Arrears management and follow-up
- Late payment monitoring and escalation
Tenancy Management & Renewals
- Tenancy renewal negotiations and extensions
- Updating lease agreements and documentation
- Issuing notices where required
- Managing tenancy timelines and compliance deadlines
- Legal process support where needed
Property Maintenance & Inspections
- Routine property inspections
- Condition reporting and updates to landlords
- Coordination of maintenance and repairs
- Contractor sourcing and supervision
- Emergency maintenance handling
- Access arrangement for inspections and repairs
Tenant Liaison & Support
- Handling tenant queries and communication
- Managing complaints and disputes
- Day-to-day tenancy support
- Tenant relationship management
- Issue resolution and escalation handling
Check-Out & Deposit Management
- Check-out inspections and reporting
- Comparison against initial inventory
- Guidance on deposit deductions
- Coordination of repairs and reinstatement work
- Deposit release process management
What We Do
✔ Full Tenant Placement Service
✔ Rental Valuation & Strategy
✔ Professional Marketing & Photography
✔ Tenant Screening & Referencing
✔ Lease Agreement Management
✔ Rental Collection & Arrears Control
✔ Property Inspections & Maintenance Coordination
✔ Tenant Communication & Support
✔ Renewal & Notice Management
✔ Check-Out & Deposit Handling
The Result
A fully managed rental solution designed to protect your investment, secure reliable tenants, ensure consistent rental income, and remove the day-to-day stress of property management.